Why am I experiencing connectivity issues?

Connection acting up? Here are a few things to check:

  • Restart the app and your device.

  • Check your ISP’s network status page.

  • Use a wired connection if possible.

  • On Wi-Fi? Try plugging in your laptop to boost signal strength.

  • For rare global outages, check our social media updates.

Issues persist? Contact us at customercare@wptglobal.com.